Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Working with SheTech Bestie has transformed my business. Their expertise in technology and branding has made everything so much easier. I can now focus on what I do best, while they handle the tech side effortlessly. I highly recommend their services to any small business owner looking to simplify their operations!
Courtney Adams
Tech Innovations Inc.
50+
Customer Satisfaction Rate
Our customer satisfaction rate stands at an impressive 95%, reflecting our commitment to providing exceptional service and support to small business owners.
6
Service Quality Rating
We maintain a service quality rating of 4.8 out of 5, showcasing our dedication to excellence in every project we undertake.
13+
Response Time Efficiency
Our average response time is just 2 hours, ensuring that your queries and concerns are addressed promptly and effectively.